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Phoenix Privacy Policy

Phoenix Emergency Response Solutions Privacy Policy

Effective Date: 09/09/2018

1. Introduction

At Phoenix Emergency Response Solutions, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our first aid and safety training services.

2. Information We Collect

We may collect the following types of personal information from you or your organization:

  • Name

  • Contact information (email address, phone number, mailing address)

  • Payment information (if applicable)

  • Training records and certifications

  • Any other information you provide to us during the course of our services

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide first aid and safety training services

  • To communicate with you about your training sessions and updates

  • To process payments and issue invoices (if applicable)

  • To maintain training records and certifications

  • To send important notices and updates regarding our services

  • To improve our services and user experience

  • To comply with legal and regulatory requirements

4. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • With your consent

  • To comply with legal obligations

  • To third-party service providers who assist us in delivering our services

  • To protect our rights, privacy, safety, or property

  • In the event of a merger, acquisition, or sale of all or part of our business

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information that we hold.

  • Rectification: You can request corrections to inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal information when it is no longer necessary.

  • Data Portability: You can request to receive a copy of your data in a structured, commonly used, and machine-readable format.

  • Objection: You can object to the processing of your personal information under certain circumstances.

  • Withdrawal of Consent: You can withdraw your consent for processing your data at any time when we rely on your consent as the legal basis for processing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website or through other appropriate communication methods.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Phoenix Emergency Response Solutions

Mark Osborne

0800 246 5855

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